SBA Loan #: xxxxxxx
We know the past year has brought many unknowns including your PPP loan status. As you may recall, Customers Bank is the lender of your PPP loan. Customers Bank is now assuming servicing of your loan from Kabbage, Inc. d/b/a KServicing.
What you need to know
Kabbage, Inc. d/b/a KServicing has filed for bankruptcy. Customers Bank, as one of the nation's top PPP lenders focused on small business lending, is assuming servicing of all loans previously serviced by Kabbage, Inc. d/b/a KServicing, including your loan. We are committed to providing a complete offering of financial services to our PPP customers, of this portfolio so that you receive the service you need to keep advancing your business.
What to Expect
Our records indicate that you have a remaining balance on your loan. To ensure you don’t miss a payment, all borrowers are required to confirm billing & contact information at this link.
If you haven’t already applied for forgiveness, or if your application is currently in process, we will be sending you additional details and outlining remaining steps in a future communication.
Contact Us
Please feel free to contact us at any point should you have any questions regarding your account or status.
Customers Bank Care Center
Hours: Monday - Friday 8:00 a.m. – 8 p.m. (EST)
Tel: 800-931-4480
E-mail: [email protected]
We look forward to working with you as we continue to service your account.
Best,
Customers Bank
